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SONOS Roam User Guide


SONOS ROAM

Introduction

Sonos Roam is the portable smart speaker for listening at home and on the go.

  • Enjoy up to 10 hours of continuous playback on a single charge—when it’s time to recharge, connect the included cable to a USB power source (7.5W minimum; 10W recommended), place Roam on a compatible Qi wireless charger, or magnetically snap Roam to its custom wireless charger (sold separately).

  • Lightweight, durable, waterproof design is ideal for the beach, pool parties, and more.

  • Stream content over WiFi or Bluetooth.

  • Easy voice control with Amazon Alexa and Google Assistant built right in.

  • Set up and control with the Sonos app (for Android and iOS).

  • Compatible with your other S2 Sonos speakers for multi-room listening.

Introduction


Control & Lights - Back



Setting Up Your Sonos Roam

Before you start

• Turn on your Sonos Roam by pressing the button on the back or by plugging it in to power via

USB cable. Roam will show a blinking green light when it’s ready to be set up.

• Download the Sonos app for iOS or Android. The app will guide you through the set up

process.



Set up a new Sonos system with Roam

  1. Open the Sonos app for iOS or Android.

  2. Tap Set up a new system, then create or sign in to your Sonos account.

  3. Tap Add on the popup showing your Sonos product.

  4. Follow the steps in the app to set up your Roam and add your music services.


Add Move to your existing Sonos system

  1. Open the Sonos app for iOS or Android.

  2. From the Settings tab, tap System > Add Product.

  3. Follow the steps in the app to connect Roam to your Sonos system.


You can switch your Roam over to Bluetooth mode at any time. See our article Pair Sonos Roam with Bluetooth for instructions on pairing your Roam to your Bluetooth devices.








Charging Your Sonos Roam

Some older USB phone chargers may not provide enough power to charge Roam’s battery. For the fastest charge, Sonos recommends charging Roam with a 5V/2A (10W) USB power adapter. While Roam is capable of charging with a 5V/1.5A (7.5W) USB power adapter, you may experience slower charging times.


Using a USB-C cable

A USB-C cable is included with Roam. Roam’s USB-C port is located below the button on the back of the product. When charging, ensure that the USB-C cable is fully inserted into your Roam and power source. Roam will charge from 0% to 50% in about one hour

when using a USB-C cable.


Using the Sonos Wireless Charger

You can charge your Roam wirelessly using the Sonos Wireless Charger accessory. When the Wireless Charger is plugged in, place Roam so it is standing vertically on top of the charger to begin charging. Roam will charge from 0% to 50% in about two hours

when using the Sonos Wireless Charger.


Roam’s battery light

The battery light on the front of Roam will flash orange when Roam is low on battery (15% charge or less).

When connected to power, Roam will display a solid orange light to indicate that it’s charging.

After about 10 seconds, the light will turn off but Roam will continue to charge.

If the battery is depleted or has a very low charge, the orange light will stay on longer than 10 seconds until Roam has enough charge to turn on. This charging time will vary based on the power adapter Roam is using and how depleted the battery is. Once the battery light turns off,Roam may still require additional charging before it can be used on battery power.



Roam’s battery life

Roam’s 18WH battery provides up to 10 hours of continuous playback on a single charge. Pausing,

volume level, Bluetooth, heat exposure, and other factors will cause battery life to fluctuate.


Insufficient power supply message

If Roam is connected to a charger that is not supplying enough power, the Sonos app will show an Insufficient power supply message in the System tab and in the System settings menu.This usually happens if Roam is connected to a common 5V/1A (5W) phone charger.

If you see this message, connect Roam to a 5V/2A (10W) USB power adapter instead.


Check Roam’s battery level

To view Roam’s battery level, open the Sonos app and find your Roam in the System tab. The battery’s charge level is displayed as a percentage next to the battery icon. A charge symbol is added to the battery indicator when Roam is connected to power to show that it is charging.



Creating a stereo pair

Sonos speakers of the same model can be bonded together as a single room in the Sonos app, providing a wider stereo experience. This article will show you how to create a stereo pair with your speakers.


Before you start

  • Only Sonos speakers of the same model can be stereo paired.

  • Both speakers must be added to your system as separate rooms before they can be paired.

  • For information on placing your stereo paired speakers, see our article on selecting a location for your Sonos speakers.


  1. Open the Sonos app for iOS and Android.

  2. From the Settings tab, tap System.

  3. Under Products, tap one of the speakers you’d like to use in your stereo pair. In this case, we will select one of the Sonos Moves.

  4. Tap Set Up Stereo Pair (or Create Stereo Pair if using the Sonos S1 Controller) and follow the in-app instructions.



Separating a stereo pair


  1. Open the Sonos app for iOS and Android.

  2. From the Settings tab, tap System.

  3. Under Products, tap your stereo pair you want to separate.

  4. Tap Remove Stereo Pair and follow the in-app instructions. The speakers will revert to their previous room names once separated.



Pair Sonos Roam with Bluetooth


Before you start

  • Roam needs to be set up with the Sonos app on Wi-Fi before it can connect to your device via Bluetooth.

  • Make sure Roam is powered on and awake before following the steps below.

  • Stereo pairing is unavailable when Roam is paired via Bluetooth.


Pair your device with Roam

  1. Press and hold the power button on the back of Roam for two seconds, then release. You will hear the pairing tone and the status LED on the front will start flashing blue.

  2. Go to your device’s Bluetooth settings and select Roam from the device list.

  3. When successfully paired, you’ll hear another tone and the status LED will change to solid blue.


Pair a different device with Roam

After you’ve paired Roam with one device, you can follow the steps below to pair it to a different device.

  1. Press and hold the power button on the back of Roam for two seconds, then release. You will hear the pairing tone and the status LED on the front will start flashing blue. If the status LED turns solid blue instead, Roam has paired with the previous device. Repeat this step to place Roam into pairing mode.

  2. Go to your device’s Bluetooth settings and select Roam from the device list.

  3. When successfully paired, you’ll hear another tone and the status LED will change to solid blue.


Disconnect your device from Roam


From your Bluetooth device:

  1. Go to your device’s Bluetooth settings.

  2. Select Roam and tap or click Disconnect.

From Roam:

  1. While Roam is paired to your device via Bluetooth, press and hold the power button on the back of Roam for two seconds, then release. Roam will go into pairing mode and the status light will start flashing blue.

  2. Repeat step one and Roam will disconnect from Bluetooth. The status light will turn solid white.


Reconnect Roam with Bluetooth


From your Bluetooth device:

  1. Go to your device’s Bluetooth settings.

  2. Select Roam from the list of previously connected devices to reconnect your paired device.


From Roam:

  1. Press and hold the button on the back of Roam for two seconds, then release.

  2. The status LED will turn solid blue and you’ll hear another tone confirming Roam has reconnected to your Bluetooth device.



Removing From a WiFi network

  1. Open the Sonos app for iOS and Android.

  2. From the Settings tab, tap System.

  3. Scroll down to System Settings and tap on Network.

  4. Tap on Manage Networks.


5. Tap on the minus icon beside the network you want to remove your Sonos Move from.

6. Tap the Remove button to confirm removal of your network.



Connect to a WiFi network

  1. In Manage Networks, tap on Update Networks and follow the in app prompts to add a new WiFi network.



Connect Sonos to a new router or WiFi network

Your Sonos system needs updated network information after you’ve changed your Wi-Fi network name, password, or replaced your router. This article will help you connect your Sonos system to a new router or to a new Wi-Fi network.


Sonos S2 app

The Sonos S2 app will walk you through the process of connecting your Sonos system to a new router or Wi-Fi network. Follow the steps below to get started.

  1. Open the Sonos S2 app for iOS or Android. This process cannot be completed using the Sonos app for Mac or PC.

  2. When you see the message “Unable to connect to Sonos,” tap Let’s fix it to get started. You can also go to the Settings tab and tap one of the prompts that appear: “Unable to find your Sonos system” or “Update your network settings.”

  3. Follow the instructions to connect Sonos to your new router or Wi-Fi network.



Rebooting your Sonos Roam


Rebooting Your Sonos Roam

  1. Disconnect Roam from charging cables and remove it from wireless chargers.

  2. Hold the button on the back of Roam for at least five seconds until you hear the power-off tone and the light above the Sonos logo turns off.

  3. Wait 10 seconds.

  4. Press the button on the back of Roam to turn it back on.

The status LED will turn solid white if the product has already been set up.

The status LED will flash green if it is brand new or has been restored to its factory settings.






Resetting your Sonos Roam

This process will delete registration information, content saved to My Sonos, and music services from a Sonos product. This is commonly done before transferring ownership to another person. Your Sonos app may also recommend that you go through this process if it can’t find your product during setup. If you wish to erase data from multiple Sonos products, you will need to perform these steps on each of them.


Resetting Your Sonos Roam

  1. Press and hold the power button on the back of your Roam for 5 seconds to power it off. You will hear a chime and the status LED on the front will turn off.

  2. While holding the Play/Pause button, press and release the power button on the back of your Roam.

  3. Continue holding the Play/Pause button until the light on the front flashes orange and white.

  4. The light will flash green when the process is complete and your Sonos Roam is ready to be set up.
















SONOS MOVE

User Guide


Location and usage guidelines

You can use your speaker just about anywhere. Here are a few things to keep in mind:

When the microphone is on, Roam tunes itself with automatic Trueplay™ for amazing sound no matter where you are and what you’re listening to. You can place Roam next to a wall or on a shelf—for best performance, leave at least 1” (2.5 cm) space around the back of the speaker.

Roam’s durable design includes silicone end caps to protect the speaker if it’s dropped or bumped.

For optimal performance, avoid placing Roam in direct sunlight.

Roam can be placed horizontally or vertically. When vertical, Roam takes up barely any room. Position it

horizontally for added stability on uneven surfaces.


Waterproof design

Roam has an IP67 rating—it’s dustproof and waterproof and can be submerged 1 meter for up to 30 minutes. If Roam gets saturated with water, you can dry it off this way:

Flush Roam with tap water, then give it a quick shake.

Place the speaker vertically for a few seconds until it drains, then place it face down (logo side down) on a dry towel for a few minutes.

Start playing some audio to assist with drainage.

Note:Don’t play audio when Roam is immersed in water.


Automatic Trueplay™

Auto Trueplay tuning optimizes the sound for wherever you are and whatever you’re listening to.

Your speaker’s microphone is used to detect the environment so auto Trueplay can make periodic tuning adjustments to deliver the best sound.


Microphone on/off

The microphone is used for voice control, and for automatic Trueplay tuning. Press ALL_mic00010.png to turn the microphone on or off—the microphone LED light will let you know when your voice assistant is listening.

When the microphone light is on,

  • If you have a voice assistant, voice control is on and your voice assistant is ready to respond.

  • Auto Trueplay tuning is enabled so Roam can automatically adjust its sound for your surroundings.

When the microphone light is off,

  • If you have a voice assistant, voice control is off—your voice assistant is not listening.

  • Auto Trueplay tuning is disabled.


Bluetooth pairing

Turn Bluetooth on in your device settings.

Press and hold the power button on Roam for about 2 seconds until you hear the pairing tone (the second one), then release.

The status light blinks blue and Roam is ready to pair.

Choose Roam from the list of available devices in your Bluetooth settings.

Your device will automatically connect to Roam next time.

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