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BOFFIN BOX

REMOTE CARE SERVICE

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We expect and require a consistent, positive end-user experience from our internet, WiFi, automation, security, heating / cooling systems and our entertainment/gaming equipment. The Connected Homes Boffin Box provides us with the ability to ensure reliability through proactive management of your systems.

 

We are able to remotely configure, monitor, and power cycle devices on your network—from anywhere.

 

By combining the Boffin Box and Connected Homes network devices, we can deliver better support and make your home/business more efficient.

 

Connected Homes can:

  • proactively manage your network and can power cycle and perform some repairs remotely.

  • receive realtime alerts when a critical device falls offline, ensuring we know about a problem and often repair it before it affects you.

  • easily push firmware updates, keeping your network secure and up to date.

ROBUST HARDWARE

Because the Boffin Box runs 24/7, we use hardware with the least number of moving parts, the least amount of heat generation, and the least amount of power consumption. The Intel NUC platform, a mini PC that consumes a small amount of power compared to a full-sized PC and has the power of a desktop in a 4×4 form factor.

  • Model nuc7i3bnk

  • Intel Core i3 processor

  • 8GB RAM - 250GB m2 SSD storage

  • Gigabit ethernet

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LINUX OPERATING SYSTEM AND WINDOWS SOFTWARE

TeamViewer access is installed into the Linux host and reserved to Purpose Group’s technology support team for administrative and maintenance purposes. Having the Linux host secured ensures that only a qualified person can apply any modifications. This robust Windows environment is ready to host all professional software suites like AMX, Crestron, RTI, Control4, Sonos, Lutron.